FitCoach Terms of Service
Effective date / last updated: 2026-08-21
Short and in plain language. By connecting or using FitCoach you agree to these terms.
1. The service
FitCoach is a fitness coaching service you use through an AI assistant (Claude or ChatGPT). It stores your training profile, goals, and workout logs, and generates versioned weekly training plans adapted to what you log.
What FitCoach is, plainly: a free experiment run by one person, not a company and not a funded product. It is not a paid subscription, there is no revenue behind it, and there is no team on call. That shapes what you should reasonably expect, so it is written here rather than left for you to discover:
- No uptime guarantee and no support commitment. The service may be slow, briefly unavailable, or broken. Support is one person answering email when they can — we aim for one business day and cannot promise it.
- It may be discontinued. An experiment can end. If FitCoach is going to shut down, we will say so on this site and by any contact route we have, and we will keep export working for at least 30 days after that notice so you can take your training history with you. We will not switch it off without warning and take your data down with it.
- Export early and often. Your full history is available as JSON at any time, free, with no subscription and no request needed. Treat FitCoach as a convenient place your training data lives, not as the only place it lives — that is good practice with any small service, and honest advice about this one.
- Features can change or disappear. There is no long-term roadmap you can rely on.
None of this reduces the commitments made elsewhere in these terms and in the privacy policy: reading, exporting and deleting your own data stay free and available, your data is never sold, and deletion is immediate and real.
2. Acceptable use
Use FitCoach for your own training. Don't attempt to access other users' data, probe or disrupt the service, reverse-engineer it beyond what the law permits, resell it, or use it for anything unlawful. We may rate-limit or suspend accounts that abuse the service.
3. Trial and subscription
FitCoach is free. Nothing is charged, no payment provider is connected, we hold no card details, and no feature is locked.
There is no current plan to charge for it. If paid plans are ever introduced, people already using FitCoach will be given advance notice before anything changes for them, and no one will be charged without agreeing to it first.
Whatever happens to pricing, these stay free: viewing your training data, exporting all of it, and deleting your account. Those are not conditional on a subscription and never will be.
4. Refunds
There is nothing to refund: no charge of any kind is made, and no payment provider is connected to FitCoach at all.
If paid plans are ever introduced, these are the terms we commit to in advance:
- Any charge, no questions asked. Ask within 14 days of a charge and we refund it in full. No reason needed, no conditions.
- Charges that were our fault — a duplicate, a charge after you cancelled, or a charge covering a period when the service was not working — are refunded in full whenever you notice them, with no time limit.
- Cancelling would always be available and would stop the next charge. It would not delete your data, and deleting your account never requires cancelling first.
Nothing here limits refund or cancellation rights you have under the law where you live.
5. Not medical advice
FitCoach is not a medical service and its output is not medical advice. Exercise carries inherent risk, including risk of injury. Consult a physician before beginning any training program, especially if you have a medical condition or prior injury. Stop exercising and seek medical attention if you experience pain, dizziness, shortness of breath, or other concerning symptoms. You are responsible for training within your own limits.
FitCoach screens what you write for a fixed list of red-flag phrasings and tells you to stop and seek help when one matches. It is a keyword check, not monitoring, assessment, or triage — it misses things, and its silence is never a sign that you are fine. In the product's own words: FitCoach is a training tool, not medical care — stop and get checked out if anything feels wrong.
6. Your data
Your training data is yours. You can export all of it, and delete all of it, yourself at any time — say "delete my account" to your assistant and confirm with the exact phrase it gives you. Deletion is immediate and irreversible. How we collect, store, and delete your data is described in the Privacy Policy, which is part of these terms.
7. Disclaimer of warranties
FitCoach is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, merchantability, and non-infringement. We do not warrant that plans will achieve any particular result, or that the service will be uninterrupted or error-free.
8. Limitation of liability
To the maximum extent permitted by law, FitCoach and its operator are not liable for indirect, incidental, special, consequential, or punitive damages, or for personal injury arising from your training decisions. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose, or, if you have paid nothing, to zero. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
9. Termination
You can stop using FitCoach at any time, and you can delete your account yourself whenever you want (see section 6 and the Privacy Policy). Because deletion runs immediately, export your data before you confirm it — there is no window afterwards in which it still exists. We may suspend or terminate accounts that violate these terms, with notice where practicable and a reasonable chance to export your data first, unless an ongoing abuse or the law makes that impossible.
10. Governing law
These terms are governed by the laws of the State of New York, without regard to conflict-of-laws rules, and disputes will be resolved in the courts located in New York.
11. Changes to these terms
We may update these terms; the date above will change, and a material change — including anything about pricing or refunds — is announced at the top of this page before it takes effect. Continuing to use FitCoach after a change takes effect means you accept the updated terms.
12. Contact
henryfelella@gmail.com
We aim to reply to support email within one business day.